Return Policy

This does not affect your statutory rights. If you would like to know more about your Statutory rights, please visit Citizens Information


We’re grateful you’ve purchased from Teddy and Co and are sad to hear you’re not Happy.
We try to make the return process as easy as possible. We offer return of products bought on Teddy and Co according to your statutory rights.

If the return is the result of a damaged item or a mistake by us, we’ll reimburse the shipping cost.

1) Take note of your order number
2) Email or Call us telling us the reason you’re returning the item and give us the order number
3) Post the package back to us at Teddy and Co, Aunty Nellies, Letterkenny Shopping Centre, Letterkenny, Donegal
4) When we receive the item, we’ll give you a call to offer you a store credit or a refund
5) We’ll issue a refund if requested, it takes about 5-7 working days for the refund to be fulfilled

Unfortunately, We can’t offer a refund for a change of mind or if you purchased the wrong product. We may offer a store credit depending on circumstances.

For all queries or questions, please Call us on (074) 910 3782 or Email us

You can also message us through our live chat or send a message through our Contact form

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